Don't hear audio fr...
 
Notifications
Clear all

Don't hear audio from telephone call

11 Posts
3 Users
3 Likes
193 Views
Ninjanet
(@ninjanet)
Active Member
Joined: 9 months ago
Posts: 6
Topic starter  

Hi, i just received my Carbotic. All works well except that i can't hear the audio from my telephone call. I pair my phone with bluetooth calls carbotics, the app recognize my phone, my contacts, my phone logs and i can receive and make calls but i can't hear the audio of the calls. Made i something wrong? Can you help me?


   
Quote
AP756 - Fred
(@ap756)
Forum Admin Moderator
Joined: 2 years ago
Posts: 98
 

Best advice: Do it again. First remove any phone connection from Carbotics Bluetooth and start from scratch. Then connect the phone you want to use again from standard Bluetooth settings (pic 1, I establish a new connection to "Power 5"). If this setting is ok and the connection is established, start the Bluetooth/Phone program. You'll see pic 2. Tap on connection (upper line, middle symbol), your phone and then connect (right side, middle symbol). If all is fine your phone is "connected" and should be ready to use.


Bye for now  Fred


   
ReplyQuote
Ninjanet
(@ninjanet)
Active Member
Joined: 9 months ago
Posts: 6
Topic starter  

Hi Fred, unfortunately i've already try to delete all pairs and redo but nothing change.

I've a Realme X2 Pro with ColorOS, i don't know if can helps you.

I can't hear the telephone audio call.

I notice that when i make or receive a phone call with carbotics my car infotaiment (i have a 2018 Peugeto 3008) change the volume icon from classic volume icon in telephone icon (the same when i use my telephone with standard Bluetooth car connection). i have unpair my phone from my car before pair with carbotics.

 

Can i do something else?


   
ReplyQuote
AP756 - Fred
(@ap756)
Forum Admin Moderator
Joined: 2 years ago
Posts: 98
 

Yes. First, please delete the Bluetooth connection phone-Peugeot. If you get a call your Peugeot head unit grabs this connection and Carbotics just cant get the call. If this works for you all is fine.

If not you might try something else (at least I hope you can do that 😊). Please try to test your setup in one or more different car(s) with wired Apple CarPlay support to make sure the problem isn't caused by your Peugeot. A lot of car manufacturers try to implement CarPlay in a different way and it's a quite difficult job to correct all these different "interpretations". Please report your findings. Thanks in advance

Bye for now  Fred


   
ReplyQuote
Ninjanet
(@ninjanet)
Active Member
Joined: 9 months ago
Posts: 6
Topic starter  

I already tried to clean all connection with my car, but nothing change. I have to try with another apple car ready car.


   
AP756 - Fred reacted
ReplyQuote
Ninjanet
(@ninjanet)
Active Member
Joined: 9 months ago
Posts: 6
Topic starter  

Hi a had the possibility to try my problem with another car, with a Link & Co 01, with other car the telephone audio from a call works. The problem is with Peugeot System.

There are some upgrade in your plans?

Thanks


   
ReplyQuote
AP756 - Fred
(@ap756)
Forum Admin Moderator
Joined: 2 years ago
Posts: 98
 

@ninjanet, good news and bad news. Please ask your Peugeot dealer if they got an update for their head unit (I suppose they haven't...)
Please find the lastest software from Carbotics here: https://carbotics.net/community/tutorials-and-guides/how-to-upgrade-firmware-where-to-get-firmware/#post-303
Unfortunately the file APM888.zip has a problem and can't be flashed as it is. As described in the link above you have to unpack and repack this file using PieKitchen (see in the link above) before it flashes. I've updated using this workaround. Probably this works for you too. Don't know when an official corrected update file will be available...
Bye for now Fred


   
ReplyQuote
pres1o
(@pres1o)
Eminent Member
Joined: 5 months ago
Posts: 13
 

Hi in the carbotics bt phone app UI there is an icon tha shows a smartphone when you make a call. Try pressing that icon so that it changes to a car icon. I have the same issue, I make a phone call and the audio sounds from the smartphone and if i press that icon on the BT Phone app and change it to the car icon, the audio routes through the car speaker. Dont know why it routes through the phone by default


   
AP756 - Fred reacted
ReplyQuote
Ninjanet
(@ninjanet)
Active Member
Joined: 9 months ago
Posts: 6
Topic starter  

@ap756 Thanks for your help, when this version of Carbotcs firmware was release? I receive my unit at the end of March and i never still upgrade it.
In the link you post i can't find the info for PieKitchen procedure...where i have to see for that?

Thanks


   
ReplyQuote
AP756 - Fred
(@ap756)
Forum Admin Moderator
Joined: 2 years ago
Posts: 98
 

@ninjanet, latest software was released 01.08.2022 and I think you got aunit running APM888 firmware. Just a bit digging you'll find this link: https://androidfilehost.com/?fid=15664248565197201557
With the description from here ( https://carbotics.net/community/developers-section/request-please-provide-actual-roms-as-download-from-forum/paged/2/#post-373 ) you should be able to create an update file
Bye for now Fred


   
ReplyQuote
Ninjanet
(@ninjanet)
Active Member
Joined: 9 months ago
Posts: 6
Topic starter  

@ap756 Hi Fred, i upgraded my car system and the Carbotics firmare following your guide and now i can hear telephone audio from my phone. Thanks so much.


   
AP756 - Fred reacted
ReplyQuote
Share: